It is of course annoying if you have a complaint about the services you have experienced.
However, we kindly ask you to inform the customer contact department of your complaint by e-mail.
This can be done by e-mail.

Our employees of the customer contact department will look at the complaint and try to solve the complaint to everyone's satisfaction.

Our data:

WW  Group BVBA
Stenenbrug 117
2140 Antwerpen
0032 (0)493 34 99 77

Customer service:

Monday to Thursday: 10:00 - 18:00
Friday: 12:00 - 19:00
Saturday: closed
Sunday: 10:00:00 - 15:00
Tel: +32 (0)493 34 99 77

We will reply to your complaint within 14 days after receipt, should it take more time, we will inform you of this.